Returns & Exchanges
We want you to love your Loopy Case, which is why we offer a 30-day satisfaction guarantee on all orders. If your case doesn't help you 'Stop the Drop,' we'll make it right with a hassle-free return or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return or exchange and download your prepaid USPS shipping label instantly.
Pack and Ship
Place your Loopy Case back in its original packaging and drop it off at any official USPS mailbox or post office location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing